Responsible Gaming

Gambling Should Be Entertainment, Not Income

Online pokies should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. The house always has a mathematical advantage, and outcomes are determined by random number generators. Only gamble with money you can afford to lose, and never chase losses.

Age Verification

You must be 18 years of age or older to access and use online pokies services in Aotearoa New Zealand. Virtual Flight is committed to ensuring all users meet the legal age requirement. If you are under 18, please do not use this site.

Warning Signs of Problem Gambling

If you experience any of the following, problem gambling may be developing:

• Spending more money or time gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from family, friends, or partners
• Feeling anxiety, guilt, or shame about your gambling
• Neglecting work, study, relationships, or hobbies due to gambling
• Borrowing money or going into debt to fund gambling
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or difficult emotions
• Experiencing mood swings or irritability when unable to gamble

If you recognise these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Safer Gambling Features

Most reputable online casinos offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified period
• Loss Limits: Set a maximum amount you're willing to lose
• Reality Checks: Receive periodic reminders during play sessions
• Time Limits: Set session duration reminders
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Account Closure: Permanently close your account if needed

Always use these tools to maintain control over your gambling behaviour.

Support Organisations & Resources

If you need help with problem gambling, contact these trusted organisations:

New Zealand

• Gambling Helpline (Aotearoa) – Free, confidential support
  Phone: 0800 654 655
  Website: www.gamblinghelpline.org.nz
• Samaritans NZ – Available 24/7 for emotional support
  Phone: 1737 (call or text, free)
  Website: www.1737.org.nz

International Support (if needed)

• GamCare (United Kingdom) – www.gamcare.org.uk
• GamStop (United Kingdom) – National self-exclusion scheme – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (United States) – www.ncpgambling.org

If You Have a Problem, Seek Help Today

Problem gambling is treatable. You don't have to face this alone. If you're struggling with your gambling, reach out to one of the support organisations listed above. Professional counsellors and support groups are available to help you regain control and improve your wellbeing.

Remember: Seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can begin your recovery.